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Returns

Privacy on Other Web Sites Shipping Policy

4/6/2006

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.
Returned Merchandise & Exchages must be:
(1) please send back the item, via a traceable service (USPS signature required), UPS, Federal Express - Customers will be responsible for shipping charges inbound and outbound**.
(2) new, unused, unopened
(3) include a copy of the invoice
(4) be requested within 15 days from the date of purchase, and, is subject to a 20% restocking fee. S&H for authorized returns is paid for by the buyer. Return Credit is only applied to subsequent purchases from Water Marque (store credit). Any items purchased on sale are considered Final Sale, these items are not able to be returned for store credit.
Please view our Pro-Rata warranty for additional warranty information
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